Soporte de Oda
Problemas habituales y cómo resolverlos.
Mi cámara o micrófono no funciona
Camera or microphone permission was denied. Allow it from the lock icon in your browser’s address bar and try again. Probar cámara y micrófono
No puedo conectarme en la red del trabajo
Where UDP is blocked, the connection falls back to TCP and, if needed, to TURN/TLS on port 443, so people behind firewalls can join too.
La app de Mac no se abre
Ve a Ajustes del Sistema → Privacidad y seguridad, pulsa «Abrir igualmente» abajo y confirma. Descargar
Windows muestra un aviso
Si Windows muestra un aviso: «Más información» → «Ejecutar de todas formas».
Who can enter a room?
The host at any time; registered attendees and approved volunteers close to the event time. For invite-only listings, only invited people.
Which browsers support live captions?
Captions are produced by the speaker’s browser: Chrome and Edge. Safari and Firefox users see others’ captions and can translate them into their language.
Are meetings recorded?
Only if the host starts a recording. Everyone in the room sees a notice and a consent prompt; anyone who declines can stay with camera and microphone off. Recordings are kept in hangel’s Drive and deleted after 180 days. Join and leave times are always recorded.
¿Dónde están los ajustes de accesibilidad?
En la sala, usa el botón de accesibilidad de la barra de título o pulsa A: texto grande, alto contraste, subtítulos, intérprete de lengua de signos y atajos. Accesibilidad