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Ethics and Governance

Media and Press Policy

Authorised spokesperson, verified information, no unfounded claims; press contact turkiye@hangel.org.

Version
1.0
Effective
7 November 2026
Owner
Board of Directors, International Social Benefit Association
Review
At least once a year
Category
Ethics and Governance
Last updated
7 November 2026

Məcburi qüvvəyə malik versiyalar türkcə və ingiliscədir; fərq olarsa, türkcə mətn əsas götürülür. Siyasət mətnləri ingilis dilində göstərilir.

Mətnin dili

1. Purpose

To explain who speaks to the press and the public on behalf of hangel and how, and how we protect accuracy and privacy in press releases and images.

2. Scope

Press releases, interviews, relationships with news agencies and media organisations, the press kit, hangel's own news publications and statements during a crisis.

3. Principles

  1. Authorised spokesperson. Statements to the press on behalf of hangel are made by the Board of Directors or a person it authorises.
  2. Verified information. Figures, partnerships, awards and memberships are shared only if verified; a partnership still under discussion is not announced.
  3. No unfounded claims. Words such as "first", "only", "certified" or "accredited" are not used unless verified.
  4. Privacy. People's images and stories are used in releases only with consent; images of children are not used without parental permission.
  5. Corrections. If incorrect information is published, we ask for a correction and correct it on our own channels.

4. Roles and responsibilities

  • Board of Directors: appoints the spokesperson and approves significant statements.
  • Communications lead: keeps the press kit and releases up to date.
  • Employees and volunteers: do not make statements to the press on behalf of hangel unless authorised; they refer press questions to the contact address.

5. How it works at hangel today

  • Press page: hangel.org/press; the press contact address is turkiye@hangel.org. Press images and a press release PDF can be downloaded from this page.
  • Logo usage: Rules for using the hangel logo are at hangel.org/logo-usage.
  • hangel News: Connections with news agencies for the platform's news section are managed in the super-admin panel.
  • Our Collaborations: hangel.org/collaborations shows only partnerships that actually exist.

6. Not yet in place and our goals

  • There is no written crisis communication plan and no prepared statement templates.
  • Press requests are not logged.
  • The press page does not state a response time.

7. How to raise a concern

Press questions: turkiye@hangel.org. Incorrect news or unauthorised use of images: destek@hangel.org.

8. Review

At least once a year.

9. Related documents

Social Media Policy · Crisis and Business Continuity Policy · Intellectual Property Policy · Existing "Disclosure Policy"

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